Rental terms – Lividus 307 holiday apartment, Świnoujście

1. Who rents out the apartment

The Lividus 307 apartment at ul. Uzdrowiskowa 46 in Świnoujście is rented out by Katarzyna Wabia, ul. Kminkowa 26A, 72-003 Bezrzecze, Poland, tax number (NIP) 839-167-71-41 – “the manager” below.
Contact: phone +48 502 556 812, e-mail biuro@lividus307.pl.
The apartment is rented by the night, with a minimum stay of 2 nights. By booking you confirm that you have read and accept these terms.

A booking is confirmed by a deposit of 30% of the price of the stay. The deposit is paid at the time of booking.
The deposit can also be paid by bank transfer if at least 3 days remain before the balance is due – that is, for bookings made no later than 10 days before arrival, or 17 days before arrival in the high season. The transfer must reach us within 3 days of booking; after that an unpaid booking lapses.
A booking can be passed to another person only after agreeing it with the manager first.
The manager may cancel a booking within 24 hours of receiving it. Any amount paid is then refunded in full.
The prices at the time of booking, as stated in the confirmation, apply. If a booking is changed, the prices on the day of the change apply. Promotions do not apply retroactively.

The rest of the price must be paid at the latest 7 days before arrival. For stays beginning in the high season, from 1 June to 30 September, the deadline is 14 days before arrival.
For bookings made after that deadline the full price is paid straight away.
The Świnoujście spa tax is added to the booking as a separate item and collected online with the payment for the stay (guests from a booking portal pay it online through our link). We do not accept cash.
If you need an invoice for a company, tell us when booking and give the company name and tax number. This is not possible after departure. Receipts and invoices are sent by e-mail.

You can cancel a booking free of charge up to 7 days before arrival, or up to 14 days before arrival for stays beginning in the high season (1 June to 30 September). We then refund the full amount paid.
If you cancel later, the amounts paid are not refunded – except the spa tax, which we refund in full.
Arriving later or leaving earlier for reasons outside the manager’s control gives no right to a refund for the unused time.
Apart from the cancellation option described above, the consumer’s statutory right to withdraw from a distance contract does not apply, because the contract is for accommodation on specified dates (Article 38(1)(12) of the Polish Consumer Rights Act).

The stay begins at 16:00 on the day of arrival and ends at 11:00 on the day of departure.
Entry is contactless: we send the door code before you arrive. There are 2 access cards in the apartment that you can use instead of the code; they stay in the apartment when you leave.
We charge PLN 150 for a lost or damaged access card and PLN 250 for the remote control of the car-park barrier.
At the manager’s request the guest fills in a registration card and returns it by e-mail. An identity card or another identity document is needed for this.
Before leaving, please wash the dishes (by hand or in the dishwasher), take the rubbish to the bins by the building and leave the apartment as you found it.

At most 3 adults or children aged 3 and over can stay in the apartment (there are three places to sleep), plus one child up to 2 years. The price covers 1–2 people; the supplement for the third person, also for a child aged 3 or over, is PLN 80 per night. A child up to 2 years stays free.
The price depends on the total number of people staying in the apartment during the whole stay.
If more people arrive than booked, tell us at the latest the day before arrival; the manager must agree. Without this notice the manager may charge for the additional people according to the price list.
If fewer people arrive, please tell us at the latest 2 days before arrival. A smaller number of guests on the day of arrival or during the stay does not change the price.

Bringing a pet must be agreed with the manager in advance; without that the manager may refuse the accommodation. The charge for a dog or a cat is PLN 120 per stay, regardless of the number of nights.
Dogs must be kept on a lead. Please bring a bed for the animal, keep it off the sofa and armchairs, clean up after it and do not leave it alone in the apartment.
The guest is liable for all damage caused by the animal.

The parking space must be reserved in advance. It costs PLN 80 per night from 31 May to 30 September and PLN 60 per night for the rest of the year.

Quiet hours are from 22:00 to 7:00. Guests’ behaviour must not disturb other people.
Smoking tobacco or anything else is forbidden in the apartment. We charge PLN 2500 for smoking in the apartment.
For fire-safety reasons do not use electrical or gas appliances that are not part of the apartment’s equipment and could cause a fire, such as immersion heaters, heaters or gas burners. Flammable, explosive or foul-smelling materials must not be brought into the apartment.
When you go out, please lock the apartment, close the windows, switch off unnecessary lights and turn off the water. The apartment’s equipment, such as towels, blankets, pillows and appliances, must not be taken away.
Please report faulty appliances straight away.
The manager and the service team have their own access to the apartment. In an emergency they may enter while the guests are out in order to fix the fault.
The manager may refuse accommodation to, or end at once the stay of, people who are under the influence of alcohol or drugs, behave aggressively or disturb the neighbours. In that case payments already made are not refunded.

A guest who damages the apartment’s equipment deliberately or through improper use pays the full cost of the damage.
On the day of departure our team checks the condition of the apartment. We try to settle any claims with the guest before they leave; disputed cases are decided by a court.
Items left in the apartment are sent, at the guest’s request and cost, to the address given. If the guest does not ask for them, three days after departure we deal with them under the rules on found property.
After routine refreshing and repairs the apartment may differ slightly in colour or décor from the photos. The kind of equipment matches the offer.

The pool, hot tub and saunas belong to the building. Admission costs extra – PLN 25 per person for 2 hours – and is paid at the building’s reception, not to the manager. Opening hours and rules of use are set by the building’s operator.

Please report any problems with the apartment straight away, by phone or e-mail – then we can react while you are still there.
A complaint can be sent by e-mail. We reply within 14 days.

The controller of personal data is Katarzyna Wabia, ul. Kminkowa 26A, 72-003 Bezrzecze, Poland, NIP 839-167-71-41.
We process the data in order to conclude and perform the rental contract (Article 6(1)(b) GDPR). Providing the data is a condition of concluding the contract.
The data is received only by bodies entitled to it by law and by providers of additional services whose booking we arrange.
We keep the data for one year after the end of the stay, unless regulations, for example tax rules, require a longer period.
You have the right to access your data, to have it corrected or erased, to restrict its processing and to data portability, the right to object, and the right to lodge a complaint with the Polish data-protection authority (Prezes Urzędu Ochrony Danych Osobowych). For personal-data matters write to biuro@lividus307.pl.